Frequently Asked Questions
FAQs

ReefBox is a monthly subscription box gear specifically toward divers. Each month you will receive a curated box with unique dive related products delivered to your front door. ReefBox is a perfect treat for yourself, or a great gift for the diver in your life. 

Subscribing to ReefBox is easy. Just select your subscription length and answer a few questions the help us customize your box to your own preferences. ReefBoxes are shipped on or around the 20th of each month. You subscription will automatically renew on the 22nd of each, but you can cancel at any time. 

You have 4 pricing option for ReefBox. You can choose to subscribe month-to-month or prepay for a 3, 6 or 12 month subscription to save money on each box. 

We want you to be completely satisfied with your box. If you don’t like any item in the box, let us know and we’ll happily replace the item with something else from our inventory.   

Boxes are shipped on or around the 20th of each month. The cut-off date for new subscribers is the 8th of each month. If you subscribe after the 8th of the month your first box will be shipped the following month, you should receive your Welcome Box within a week of your order. Subscription renews happen on the 22nd of the month.

Of course! A month-to-month subscription gives you the greatest flexibility. Cancel you subscription by the 10th of the month and you will not receive a box for that month. If you cancel your subscription after the 10th of the month, you will receive one more box prior to your cancellation. 3, 6 and 9 months plans are paid in full up-front and can be cancelled according to the same policies as month-to-month subscriptions but in 3, 6 or 9 months increments. 

If you still have questions contact us directly at DiveBuddy@ReefBox.us and we’ll be happy to answer any other questions.